Adaptation and validation of the  Maslach Burnout Inventory-Human Services Survey in Cali, Colombia

Leonor Córdoba; Julián Andrés Tamayo; Mónica Alexandra González; María Isabel Martínez; Alejandra Rosales; Sofia Helena Barbato

doi:10.25100/cm.v42i3.874

##plugins.block.makeSubmission.linkLabel##

Adaptation and validation of the Maslach Burnout Inventory-Human Services Survey in Cali, Colombia

https://doi.org/10.25100/cm.v42i3.874

PDF

Published: Jul 11, 2024

Updated: 2024-07-11

Versions:

2024-07-11 (2)

2011-09-26 (1)

Issue: Vol. 42 No. 3 (2011)

Section Original Articles

Publcation metrics

1920 | 1187

Authors

Leonor Córdoba Universidad de La Sabana

Julián Andrés Tamayo Pontificia Universidad Javeriana

Mónica Alexandra González Pontificia Universidad Javeriana

María Isabel Martínez Pontificia Universidad Javeriana

Alejandra Rosales Pontificia Universidad Javeriana

Sofia Helena Barbato Fundación Clínica Valle del Lili

Abstract

Objective: The objective of this study was to establish the psychometric properties of reliability and validity of the «Maslach Burnout Inventory-Human Services Survey» (MBI-HSS). Methods: The work was conducted by a process of translation and back-translation of the original instrument, instrument adaptation, translation and adaptation of the application manual, pilot study, and implementation of the adapted version of the instrument with 314 health professionals in Cali, according to the guidelines of the International Test Commission (ITC). Results: The results showed that the scale has good internal consistency (a=0.767); however, the dimension of «depersonalization» has the lowest internal consistency (a=0.518). Regarding validity, in comparing between the factor structure of the modified scale with the original version, we identified that the size of the validated version largely coincides with that of the original version; in the dimension of emotional fatigue, item 6 is excluded because it will be part of the depersonalization scale, items 15 and 21 were also excluded given their poor discriminatory ability. Conclusion: It is necessary to overcome the stability problems of the MBI-HSS depersonalization subscale in health professionals and reformulate the response options to make them more understandable for professionals within the Colombian context.

Keywords

Burnout

Adaptation

Reliability

Validity

Maslach Burnout Inventory-Human Services Survey (MBI-HSS)

References

Carretero N, Roldán M, Gil-Monte P. Algunos procesospsicosociales sobre el síndrome de quemarse por el trabajo(Burnout) en profesionales de enfermería. Ansiedad y Estres.2005; 11: 281-90.2.Quiceno J, Vinaccia S. Burnout: Síndrome de quemarse en eltrabajo (SQT). Acta Colomb Psicol. 2007; 10:117-25.3.Viloria H, Paredes M. Estudio del síndrome de Burnout oprofessional burnout en los profesores de la Universidad delos Andes. EDUCERE Rev Venezol Edu. 2002; 6: 29-36.4.Naudé J, Rothmann S. The Validation of the Maslach BurnoutInventory-Human Service survey for emergency medicaltechnicians in Gauteng. SA J Ind Pshych. 2004; 30: 21-28.5.Topa G, Lisbona A, Palaci F, Morales J. Determinantesespecíficos de la Satisfacción laboral, el burnout y sus conse-cuencias para la salud: Un estudio exploratorio con funciona-rios de prisiones. Int J Pshychol Pshycol Ther. 2005; 5:71-81.6.Dickinson B, González-Salinas C, Fernández MA, PalomequeRP, González-Quintanilla E, et al. Burnout syndrome amongMexican primary care physicians. Arch Med Fam. 2007; 9:75-9.7.Pando M, Aranda C, Aldrete MG, Flores EE, Pozos E.Factores psicosociales y burnout en docentes del centro uni-versitario de ciencias de la salud. Invest Salud. 2006; 8: 73-7.8.Álvarez A, Arce M, Barrios A, Sánchez A. Síndrome deBurnout en médicos de hospitales públicos de la ciudad deCorrientes. Rev Postgrado Cat Med. 2005; 141: 27-30.9.Marrero M, Grau J. Síndrome de Burnout en médicos quetrabajan en unidades de cuidados intensivos neonatales. PsicolSalud. 2005; 1: 25-32.10. Martín S, Arfken C, Balon R. Comparison of exhaustionbetween medical residents before and later of the putting inpractice of the limits of hours of work. Acad Psychiatr. 2006;4: 52-5.11. Albaladejo R, Villanueva R, Ortega P, Astasio P, Calle M,Domínguez V. Síndrome de Burnout en el personal de enfer-mería de un hospital de Madrid. Rev Esp Salud Publica. 2004;78: 505-16.12. Viseer M, Smets E, Oort F, Haes H. Stress, satisfaction andburnout among Dutch medical specialist. CMAJ. 2003; 168:271-5.13. Freudenberger, H. Staff burnout. J Soc Issues. 1974; 30: 159-65.14. Maslach C. Burned-out. Human Behavior. 1976; 5: 16-22.15. Maslach C, Schaufeli W, Leiter M. Job burnout. Ann RevPsychiatr. 2001; 59: 379-422.16. Maslach C, Jackson, S. Maslach Burnout Inventory-HumanServices Survey (MBI-HSS). En: Maslach C, Jackson, S.Leiter M (eds.). Maslach Burnout Inventory Manual.Mountain View: Consulting Pschologists Press; 1996.17. García J, Herrero S, León J. Validez factorial del MaslachBurnout Inventory (MBI) en una muestra de trabajadores delHospital psiquiátrico penitenciario de Sevilla. Apuntes Psicol.2007; 25: 157-74.18. Correal M, Posada M, Pérez L. El síndrome de Burnout:Conceptualización, evaluación y prevención [Trabajo de gra-do]. Bogotá: Universidad Católica de Colombia; 2000.19. Guevara CA, Henao DP, Herrera JA. Síndrome de Burnoutprofesional en médicos internos y residentes. Hospital Uni-versitario del Valle. Cali. Colomb Med. 2004; 35: 173-8.20. Hernández P. Estudio descriptivo del síndrome de Burnout enel personal de salud en el hospital militar central. Act ColombPsicol. 2001; 7: 71-83.21. Vinacia S, Alvaran L. El síndrome de Burnout en una muestrade auxiliares de enfermería: Un estudio exploratorio.Universitas Psychol. 2004; 3: 35-45.22. Rozo M. Evaluación del síndrome de estrés asistencial en losprofesionales de la salud en una institución hospitalaria de IIInivel en la ciudad de Bogotá. Sicología, avances en la disci-plina. 2007; 1: 185-214.23. Ortega C, López F. El Burnout o síndrome de estar quemadoen los profesionales sanitarios: revisión y perspectivas. IJCHP.2004; 4: 31-60.24. Manso JF. Estructura factorial structure del Maslach BurnoutInventory. Versión Human Services Survey en Chile. RevInteram Psicol. 2006; 40: 15-8.25. Tounsel D, Reising D. If the legislation it can be useful inreducing the exhaustion between nurses of the hospital: anormative analysis. J Nurs Law. 2005; 2: 89-95

How to Cite

Córdoba, L., Tamayo, J. A., González, M. A., Martínez, M. I., Rosales, A., & Barbato, S. H. (2024). Adaptation and validation of the Maslach Burnout Inventory-Human Services Survey in Cali, Colombia. Colombia Medica, 42(3), 286–293. https://doi.org/10.25100/cm.v42i3.874 (Original work published September 26, 2011)